
Why
do I need a website?
A
few years ago, having a website was an extra edge
over a competitor without one. And while that still
holds true today, it's not as much of an edge anymore,
but a necessity. I could go on about the benefits
of having an online presence, but I'm sure you already
know what they are (otherwise you wouldn't be at this
site). Instead, I'm going to impress how much of a
negative impact not having a website can have.
It's comparable to not having a business card or a
yellow page listing. When you hand someone a business
card that has no website listed, it relays a message
to them that you're not up with the times, and it's
considerably close to being a credibility crusher.
Additionally, your business card will be the only
thing a potential customer has as a reminder of you
and your business. And there's not much room on a
business card for much information. A website provides
a place for the customer to investigate more about
what you have to offer, while their interest is peaked.
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Do
I have to be a business to get a website?
No.
I can design and host a website for anyone, whether
it's for a professional business or for personal purposes.
Sites can be completed for non-profit organizations,
sports teams, families, high school reunions, individuals
such as artists, musicians, writers, or anyone with
a message for the world.
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Will
there be ads popping up on my site?
No, not unless you sell advertising and put them there
yourself. When you pay for your hosting, it's your
site. There are no support ads or commercials that
will interfere with your viewer's experience.
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How
much is this really going to cost me?
Okay, you might've noticed that I said, "prices starting
at" $250". This comment might lead many people to
believe that the $250 is only for a cheap service
that nobody would want, or that it's a ploy to get
them to come in and purchase more expensive services.
This is not the case. While the cost could go up for
some folks, depending on their needs, this price covers
my only package, appropriately called "the Basic Package".
Think of it like a meal at a cafeteria; for a single
price you can get a specific meal, but you always
have the option of adding an appetizer, or a side
salad, a dinner roll, perhaps some extra gravy or
a piece of pie for dessert. And just like the meal,
your website can include as much or as little as you
want.
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What's
included in the basic package?
The Basic Package includes the site design, logo enhancement
(or a simple logo creation), three web pages (a home
page, a contact page, and an additional content page
of your choice), a contact form and five site emails
which include webmail access.
- Website
design - This includes the theme, layout and
color scheme that will be used to create the pages
of your website
- Images
& Graphics - Some web designers limit the
graphics included in their original design price
and charge for additional images. I don't think
this is fair because different sites require different
elements. For example, an attorney's website may
be mostly information based with the need for very
few graphics, while a restaurant may need images
of their establishment rather than excessive description.
I simply include what's necessary to create an appropriate,
effective design.
- Logo
enhancement - Most small businesses have logos
that were created by the printing company who made
their business cards, brochures, etc. And a large
percentage of these businesses were never given
a "master" copy of their logo, in any
form. As a result, I will re-create your business
card logo to use on your website. And I will add
any necessary enhancements needed, such as drop
shadows, reflections, color alterations, etc.
- Simple
Logo Creation - If you don't have a logo that
is already "branded" to your business,
I will create a simple logo using your business's
name.
- Copy
creation/editing - I will use whatever information
you provide to create concise, effective copy to
be incorporated into your website
- Site
enhancements - It's my goal to create an impressive,
creative design. And to do so, I use several different
enhancements on a regular basis. For a complete
list of these enhancements, click
here.
- Three
web pages - This includes a home page, a contact
page, and an additional content page of your choice.
For more information on web pages, click
here.
- Contact
Form* - On the Contact Page, in addition to
the pertinent contact information, I will set up
an interactive contact form to give your visitors
the option of sending you a message directly from
your site. The contact form can be configured to
send/copy the messages to as many different emails
you'd like.
*contact
form is only available if I host your site
For
more information about email forwarding, click
here
For an example of a site that was designed as a "Basic
Package", look here.
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Why
would I need more than one page on my site?
The main reason is navigation. Sometimes a single
page is appropriate for a small site. However, I've
seen, too many times, a single-page site that is so
long your hand cramps up from scrolling down for so
long. When you break a site down into organized pages,
it becomes easier to navigate and people will find
what they're looking for in a quicker, less frustrating
manner.
I include three pages in my basic package because
a website is like a brochure. The home page acts as
the front cover which is intended to grab someone's
interest and entice them to read further. The second
(additional content) page is similar to opening up
the brochure to reveal more detailed information.
And finally, a contact page serves as the back of
the brochure.
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Why
would I need additional pages on my site?
I include three pages in my basic package as an adequate
minimum starting point, but you have the option of
adding content to suit your specific needs and requirements.
Some additional pages would simply utilize an "add-on"
(such as a calendar, gallery, etc). Other pages to
consider would be a direction/map page, product pages,
event pages
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What's
the difference between parent & child pages?
A web site is compiled within folders, just like the
folders on your own pc. Your entire website will be
contained within a single folder that is associated
with your domain name. Within that folder will be
your main pages, otherwise known as "parent pages".
These are generally the pages that are listed on the
main menu located at the top (or the side) of the
website.
Along with the parent pages, also located within the
main site folder, are more folders... or sub-folders.
Pages that are added to these subfolders are known
as "child pages", because they are one level
down from the parent pages. You could keep going by
adding more folders within the sub-folders, each time
going one level down.
Example: If there were a link on the menubar
of a niteclub website for an "events page",
that page would be comprised of a list of available
events. Each listing on the page would have a brief
description of that event, including, perhaps, a thumbnail
image, and maybe a link to a page that features more
information about that event. The events page would
be the parent page, located within the main site folder.
The various linked event pages would all be in a folder
called "events". These would be child pages.
So why am I telling you this? Partly because it's
good for you to have some knowledge of how a website
is set up, but also to clarify an issue of cost per
page. A parent page normally (but not always) has
more content than a child page, and usually requires
an additional link to be added to the site's menubar.
A child page is generally less work and the cost per
page would usually be less than a parent page.
An instance when the parent page might cost less than
a child page would be when it's a link page, consisting
of nothing more than links taking the viewer to the
more detailed content on the child pages.
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Will
you charge me to update my site later on?
If the change is minor, such as a small change to
an existing page, then most likely I won't charge
you. But there will be a charge if it's something
that will take me a significant amount of time, such
as adding an entirely new page, adding additional
products to a page, etc. I honestly try to be fair
about this. I can't work for free, but I also won't
take advantage of my clients, as long as they don't
take advantage of me. You can find prices here.
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I
already have an email... why would I need another
one?
Similar to not having a website listed on your business
card, the same applies when a potential customer sees
a "hotmail" email address listed. It's a
credibility killer. Anyone can get a hotmail account
(or gmail,yahoo, etc), and in some folks mind, an
account like that may make you seem "small-time"
and untrustworthy.
When you own a specific domain, you can have whatever
emails you'd like using that domain. For example,
you could have "joe@yoursite.com", "betty@yoursite.com",
"info@yoursite.com", "sales@yoursite.com", etc.
And all email accounts you have with your site can
either be accessed via the web, using a browser, or
can be configured to use with your POP email program,
such as Outlook Express, Outlook, Thunderbird, etc)
And if you're worried about constantly checking five
different emails, please read the next topic about
Email Forwarding
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What
is "Email Forwarding" and why would I need
it?
Email forwarding is just what it implies.. email is
forwarded from one email address to another. When
you host with me, you can create an unlimited amount
of email forwarders. And the choice is yours whether
they get forwarded to different existing email accounts
or they all go to the same one.
You could have "joe@yoursite.com" forwarded to Joe's
Yahoo email. And you could have "betty@yoursite.com"
go to Betty's AOL email address. Additionally you
could have "info@yoursite.com" forwarded to both Joe
& Betty. And you could have "sales@yoursite.com"
get forwarded to everyone on your sales team
Another great benefit of email forwarding is longevity.
Let's suppose you have a current business card with
a Comcast email address on it. You handed these cards
out to clients for years, planting seeds throughout
your demographic areas. And all is well until one
day you find it necessary to change Internet providers.
There could be many reasons for doing this, but let's
say you simply moved to different area and Comcast
wasn't available. If you switch providers to Verizon,
the Comcast email on all those business cards no longer
does you any good.
By having "joe@yoursite.com" listed on a business
card, Joe can simply change the forward from his old
Comcast email to his new Verizon email, without his
customers ever knowing a difference, and always being
able to contact him.
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What
will be required from me?
Most importantly, you will need to provide me with
the information regarding the content of your site.
Every web site says something to the world and you
need to tell me what yours is going to say. You'll
also need to provide a copy of your logo (if you have
one). This can be as easy as emailing me an image
or giving me a business card that has your logo on
it. Optionally, it would benefit you to provide me
with keywords for your site. Look here
to learn about keywords.
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Do
I have to write the copy for my website?
No, you don't have to. But you can if you choose.
You can provide me with information in whatever format
you feel comfortable with, and I will edit it and
use it to form your site layout. You can provide me
with complete written copy, or you can give me a list
of items and ideas. I even have a questionnaire that
will help you come up with content. All you do is
answer the questions, and that'll provide me with
enough information to work with.
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What
is logo enhancement?
Many folks who have a logo don't have a decent version
of it. I can take the logo from your letterhead or
business card and enhance it to make it more appealing
and suitable for your website. I'll even give you
a copy of the enhanced version to use for your marketing
publications and business cards. In fact, after I
enhance a logo, many people are inspired to have new
cards printed. Look here
for an example.
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What
if I don't have a logo?
I can create a suitable logo for you. It could be
as simple as your business name done in fancy text,
or it could be a more involved logo design that incorporates
a brand graphic. A simple text logo is included in
the basic package, but a graphic logo may incur additional
costs. Look here
for examples.
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What
is a domain name?
Without going into technical jargon, a domain name
is basically an easy-to-remember address for a website.
It's the ".com" you type into the browser to get you
where you want to go. For example, the domain name
of my site here is dbswebdesign.com. A computer that
hosts a website is identified by a number, just like
your computer at home. And since a number would be
too difficult for people to remember, it's replaced
by a name... a domain name.
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Where
can I get a domain name?
You need to register a domain name with a registrar
(a company accredited by ICANN to register Internet
domain names). There are literally thousands of registrars
on the Internet, but like everything else, some are
better than others. It's best to find a larger reputable
company, because once you select a company, you'll
have an account there and will need to go back to
manage & renew your domain, as well as set the nameservers
to your hosting site.
The best place to get started looking for a registrar
would be here.
If you can't decide which registrar to use, I recommend
Domains
Priced Right. I've used them for years and
I'm very happy with their service. The price is right
(as their name suggests) and they provide ongoing
email reminders to assure that you don't forget about
upcoming renewals to assure that you don't lose your
domain name.
Before you register a domain, I urge you to read this.
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What
is a nameserver?
A name server is a numerical identifier for the computer
that contains your website, otherwise known as the
hosting server. Once you've registered a domain name,
you'll need to log in to your registrar account and
set the name servers to specify where your site is
being hosted. (I'll supply these numbers for you).
This is a very simple process that only takes a few
minutes. And if you need help, I'll either walk you
through it, or do it for you.
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How
do I choose a domain name?
The domain name you select is very important because
it's how people will identify your website. And if
you'd like, I'll be right there with you to ensure
that you get one that's effective and practical. It's
obvious that the your domain name should match or
be associated with the name of your business or organization,
but it's not always quite that easy.
To begin with, your domain name should be simple enough
to remember and short enough to type quickly. A long
domain name is easily forgotten and commonly misspelled.
The longer a name is, the more chance someone has
of not remembering it correctly or typing it wrong,
ultimately coming up with a "not found" page instead
of your website. For example, imagine if John Smith
has a company named "JS Automotive Restorations",
and he chose the domain "jsautomotiverestorations.com.
Now take a look at that domain name. It looks jumbled
together and not at all recognizable. And if someone
misses one letter, perhaps the "s" on the end, they
won't find the site. A few decent alternatives for
this might be "jsar.com", "jsauto.com", "jsrestore.com",
jsrestoring.com", "jsautorestore.com", or jsautorestoring.com"...
anyway, you get the idea.
The next potential problem is that a domain name must
be available. Every domain name is unique, much like
a telephone number. And if someone else has the one
you want, you're out of luck unless they'll sell it
to you. When you go to a registrar to get a domain,
you can do a search to see if it's available. If the
one you want isn't available, you need to be flexible
and maybe get a bit creative.
The registrar you do your search at will give you
plenty of suggestions, but many of them are generic
and may not be appropriate for your needs. One way
to overcome this is to add your location. If John
lives in Clicksville, he could try "clicksvillerestoring.com",
or "clicksvilleautorestore.com" , etc. Or if he lives
in Sasquatch Valley, he could try for "svautorestoring.com",
or "svautorestore.com". So, what if you already have
a domain name that's too long or confusing? Is it
too late? No. For examples of how to deal with this,
continue reading the next topic, "What is a redirect?"
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What
is a redirect?
A redirect is essentially a website with the sole
purpose of sending a browser to another site. So,
why would anyone want to do this? It's a way of having
multiple domain names all taking you to the same site.
Here's a true example: In 2002, when I initially decided
to put my first website online (featuring my art &
photography), I acquired the domain name, "dbsullivanstudio.com",
simply because the name of my business was going to
be DB Sullivan Studio. After a short time, I discovered
that a lot of folks never made it to my site due to
the reasons I discussed in the previous topic "How
do I choose a Domain Name?", but mostly because it
was too long to remember. You should've seen the look
on peoples' faces when I rattled my site off to them.
Their first response was always, "Wait, I need to
grab a pen!". I didn't like that my website wasn't
easy enough to remember. After all, business cards
and pieces of paper get lost. The problem was that
I was already dug in with this original domain name.
My site was already live and it was listed on all
my business cards. Plus, who knows how many folks
had it bookmarked in their favorites.
To solve this, I went back to my registrar and did
another domain name search. I discovered (to my good
fortune) that "dbsullivan.com" was available. This
was much easier for folks to remember. So, I set it
up as a redirect. Now when someone types "dbsullivan.com"
into their browser, it takes them to my site "dbsullivanstudio.com".
But even this has it's downfalls. When spoken, some
folks think I'm saying "dvsullivan.com", because it's
difficult to distinguish between "B" and "V", so I
always make sure they have it right.
I've since taken this even further. I market most
of my artwork here in Bethlehem PA, so when I found
that "bethlehemartist.com" was available, I bought
it and added it as a redirect. This is the name I
give people on the fly if I don't have any cards on
me. It's very easy for them to remember and associate
with.
You can also have domains redirect people to a specific
page on your site as well. "bethlehemsteelartist.com"
takes people to the page on my site that features
my pen & ink drawings of the Bethlehem Steel. "bethlehemsteelpictures.com"
takes them to the page on my site that features my
Bethlehem Steel photography ("bethlehemsteelphotos.com"
wasn't available.)
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What's
the difference between ".com", ".org", ".net", etc
These different domain extensions designate whether
the site is being used for business (.com) non-profit
(.org) or as a technology based site (.net). However,
as the Internet became an increasingly more viable
venue for businesses, many companies and individuals
began cross-registering domains (ie. yoursite.com,
yoursite.net, yoursite.org) as a way of protecting
their interests.
As it stands now, .com, .net, and .org names can be
used for any purpose. It's not necessary, but it might
be a good idea to get all three and add redirects
to two of them. If Tom's Carving business gets the
domain, "tomscarving.com"... do you think he would
want someone else to own the domain names, "tomscarving.org"
or "tomscarving.net"?
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How
will people find my site?
Will you submit it to search engines?
Although they can go hand in hand, there is a difference
between website design and website marketing. Some
web design firms have the ability to market your site,
but keep in mind, these are the companies that will
charge you thousands, not hundreds. As a part of my
service to you, I will add appropriate keywords to
your website and will submit your site to the major
search engines. (Google, Yahoo, etc)
Of course, with technology the way it is today, this
submission is not necessary. Google, for example,
has "web-bots" that "crawl" the Internet and find
sites to add them to their database. The best way
to get your search rankings higher up is to hire a
company who is familiar with doing so. And they do
this by structuring the code that's used in your web
design. I won't mislead you... I am not one of these
companies. What I am offering you is a web presence
that will work in conjunction with your own marketing
plan. It gives your potential customers a place to
get more information.
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What
are keywords?
Keywords are specific words that are added to the
"head" of your site to provide a description of your
business for search engine bots. (the head is hidden
code that doesn't appear on your web pages) Adding
the proper keywords can potentially raise your search
rankings. The idea is to target the types of words
that your potential customers might be searching.
If Tom's Carving business is in Elksville, MO, it
might be helpful to add keywords such as... wood carving,
woodcarving, animal carving, duck carving, wood sculpture,
gifts, Elksville, Elksville Missouri, etc.
I will help you come up with appropriate keywords
from the information you provide to me.
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How
long will it take to complete my website?
At the time of this writing, I would be thrilled to
think I'm going to design more than a few sites each
month. And if that happens, I could possibly get busy
enough to have a back-log of work, in which case it
might take longer than a week to get your site up
and running
But as it stands now... from the time you provide
me with the information and materials I need, I can
have your site live within a week. Keep in mind that
this applies only to the basic web package. Sites
that require additional pages and/or content will
also require more time.
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Where
will you get images for my website?
This varies, depending on what type of site you have
and how many/what type of images are required. If
you are a local business, I can come over and take
photos myself. Or you could provide them for me. If
you are an authorized vendor of a brand name product,
you should have no problem including the brand name
company's logo and/or products, in which case they
can be found on the internet. For an example of this
look at www.ajvend.com.
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What
are Site Enhancements?
What I refer to as Site Enhancements are small additions
that are not necessarily needed, but will give your
site a more professional presentation and make your
viewers' experience more enjoyable. These enhancements
I'm referring to are really a creative use of javascripts
and styles. I won't bore you with specifics, but generally
these elements create different effects. For a complete
list of examples, look here.
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Can
I have a store on my website?
Yes, but with certain limitations. I can provide you
with a simple "products page" that incorporates Paypal
to handle the purchases. Or at an additional cost,
I can provide you with an online store that's more
involved, but will give you the ability to add or
remove products as you wish. This will prevent the
cost of me updating your site for you.
If you've ever bought anything on the internet, then
you should be familiar with a "secure site". A secure
site provides encryption to assure that personal information
is not viewed by anyone who shouldn't have it. At
this time I don't offer this service, but that's where
Paypal (or a merchant company of your choice) comes
in to the picture. I can provide you with the store,
but you need to have a secure means of receiving payments.
Paypal is probably your best bet for this.
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Can
I put samples of my music or artwork on my site?
Absolutely. I can provide artists & photographers
with an image gallery that they can update themselves,
or I can set up a static gallery that stays the same
(and will incur additional costs for me to update
it). Musicians & DJs can have samples of their work
as MP3s on their site, but these (in most cases) will
need to be added by me.
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Can
I have a personal blog or a forum?
Yes. Instead of a "three page site", I can install
and configure a blog or a forum for you. This will
require additional time on your part as you'll need
to learn how to use it. I will be happy to teach you
what you need to know.
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Can
I update my own site?
In most cases, no... but there are certain instances
that will allow this. If you have a forum or a blog,
you'll be able to update it using your browser. But
with a static site, you would need to have some familiarly
with html and have the appropriate software. If you're
interested in doing this, please contact me for further
details.
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Can
you host a site that you didn't design?
Yes, if you designed your own site and are looking
for affordable hosting, I can set it up, provide you
with the ftp login information, and you can do what
you do.
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Will
you design my site if I host it somewhere else?
Yes, I can design a site for you and give it to you
on a cd for you to do with what you want, but there
are limitations. For instance, I wouldn't be able
to configure a contact form or any other interactive
components. Besides, I don't think you'll find a much
better deal on hosting.
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Do
you offer discounts to non-profit organizations?
Yes. I'm all for a good cause. If you have a non-profit
organization that needs a website, I'll either provide
you with discounted web design and in some cases,
I'll donate the hosting free of charge. Contact me
to find out if you qualify
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How
would I make my payments?
I accept checks and credit cards. If you want to mail
a check, contact me for my address. If you'd like
to use a credit card, you can go to my payment page
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How
do I get started?
All it takes is an email or a quick phone call.
You can do both from my contact
page
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